Customer service representatives are employed by many different types of companies throughout the country to serve as a direct point of contact for customers. They are responsible for ensuring that their company’s customers receive an adequate level of service or help with their questions and concerns. These customers may be individual consumers or other companies, and the nature of their service needs can vary considerably.

In industries where this profession must interact directly with customers, it is difficult to think of an job in which this wouldn't be useful. Gaining the ability to speak to Spanish customers or businesses will open doors for the career of all who have this knowledge.